Rental Agreement and Terms and Conditions

The equipment to be rented ("Equipment") is identified in the Renter’s rental request, order confirmation, final invoice, delivery confirmation, or other booking documentation issued by the Company, which documents are incorporated into this Agreement for the applicable rental.

Equipment appearance, colors, dimensions, styles, or accessories may vary slightly from photographs or marketing materials displayed on the Company’s website, social media pages, or advertisements.

Rental charges are based on the Renter’s selected event or use dates. Each calendar event/use date is a rental day. Pickup, delivery, return, and retrieval windows are operational possession windows and do not create additional rental days unless the Renter requests additional event/use dates or otherwise agrees to additional charges with the Company.

Unless otherwise stated in the booking documentation or agreed to in writing, the Company’s standard schedule permits customer pickup beginning at 12:00 p.m. on the calendar day before the first event/use date and requires return by 12:00 p.m. on the calendar day after the final event/use date. Delivery and retrieval times are subject to scheduling, distance, availability, and separate agreement with the Company.

Customer pickup and return are available at no additional charge unless otherwise stated. Delivery and retrieval services are optional and may be subject to additional fees.

Specific pickup, delivery, return, or retrieval times are not guaranteed unless confirmed by the Company. Any approved variation will be reflected in the applicable booking documentation or other written communication.

If Equipment is not returned or made available for retrieval by the agreed return time, the Company may assess late charges. Unless a different amount is disclosed and agreed to in writing, Equipment returned after the stated return time but no later than the Company’s close-of-business cutoff is subject to a late fee equal to fifty percent (50%) of the rental charges for the applicable rental, excluding the security deposit, taxes, and separately stated service charges.

If Equipment remains unreturned after the Company’s close-of-business cutoff, the Company may charge one additional rental day at the then-applicable daily rental rates for the Equipment. Additional rental-day charges may continue for each additional day the Equipment remains unreturned, subject to the Company’s right to pursue recovery, replacement costs, or other remedies under this Agreement.

For purposes of this Agreement, the applicable return time and close-of-business cutoff are those shown in the Renter’s booking documentation or otherwise communicated by the Company. The Company may approve extended use in advance, subject to availability and additional charges.

If Equipment is not returned within seventy-two (72) hours after the agreed return date and time and is deemed lost or unrecoverable, the Renter may be responsible for the full replacement cost of the Equipment, together with other amounts permitted under this Agreement.

The Renter assumes all risks and responsibilities associated with the use, operation, possession, setup, and supervision of the Equipment. The Company is not responsible for injury, damage, or failure resulting from improper use or failure to follow provided instructions.

The Company, its owners, employees, and agents shall not be held liable for injuries, damages, losses, delays, spoiled food products, event interruptions, or other issues arising from the use or misuse of the Equipment, regardless of cause, except to the extent caused by the Company’s gross negligence or willful misconduct.

To the extent permitted by law, the Company’s liability shall not exceed the total rental fees paid by the Renter for the applicable rental. The Company shall not be liable for incidental, indirect, or consequential damages.

The Renter agrees to indemnify, defend, and hold harmless the Company, its owners, employees, and agents from claims, damages, losses, liabilities, or legal expenses, including reasonable attorney fees, arising from the Renter’s possession, use, misuse, setup, operation, or supervision of the Equipment, including claims involving injury or property damage, except to the extent prohibited by applicable law.

The Renter acknowledges that Equipment is provided in good working order based on the Company’s pre-rental inspection. Any damage, defect, missing item, or concern apparent upon receipt must be reported to the Company within one (1) hour after pickup or delivery.

Failure to timely report an apparent issue may constitute acceptance of the Equipment as received, subject to applicable law. Except as expressly stated in this Agreement, Equipment is rented "as-is" without warranties of any kind, whether express or implied, to the extent permitted by law.

Equipment shall not be used inconsistently with its intended purpose, in unlawful activities, or under unsafe conditions. Unsafe conditions include extreme weather, inadequate supervision, or unauthorized modification of Equipment.

If Equipment is used in the presence of minors, the Renter is responsible for appropriate adult supervision at all times.

The Renter may not relocate, sublease, loan, transfer, or permit possession of Equipment by a third party, or move Equipment to a location other than the agreed event/use location, without prior written consent from the Company.

The Company does not prepare, cook, handle, or serve food. Any food products, ingredients, supplies, or consumables provided by the Company are limited to pre-packaged, factory-sealed items unless otherwise expressly stated.

The Renter is responsible for safe handling, preparation, storage, and serving of food, beverages, condiments, toppings, and consumables used with rented Equipment. The Company assumes no responsibility for foodborne illness, allergic reactions, contamination, spoilage, improper preparation, or improper storage.

Concession and food-related Equipment must be returned reasonably clean and free of excessive food debris, grease, residue, oils, syrups, or burnt material. Excessive cleaning or repair may result in additional charges. Unapproved materials, oils, flavorings, chemicals, or cleaning products may not be used in or on Equipment.

The Renter is responsible for safe handling, setup, transportation, operation, and supervision of Equipment and for ensuring that anyone using Equipment is capable of doing so safely and in accordance with instructions.

Unless otherwise agreed in writing, the Renter is responsible for necessary fuel, electrical power, batteries, extension cords, generators, water access, utilities, and consumable materials. Materials supplied by the Company may result in additional charges.

Equipment must be returned in the same condition as received, ordinary wear and tear excepted, and free of excessive dirt, debris, mud, food waste, adhesives, paint, concrete, chemicals, bodily fluids, or other substances requiring extended cleaning or repair.

The Renter may not alter, modify, paint, disassemble, tamper with, or remove safety devices or labels from Equipment.

The Renter is responsible for monitoring weather and environmental conditions. Equipment may not be used in unsafe conditions, including excessive wind, flooding, lightning, heavy rain, or other conditions that could damage Equipment or create an unsafe operating environment. The Company may refuse delivery, cancel, or require early return when unsafe conditions exist.

If rented Equipment becomes unavailable because of damage, a prior rental, transportation issues, or circumstances beyond the Company’s control, the Company may provide reasonably comparable substitute Equipment when available. If no suitable substitute is available, the Company’s liability is limited to refunding amounts paid for the unavailable Equipment.

The Renter must ensure Equipment remains accessible for scheduled retrieval or return. Restricted access, locked gates, unsafe conditions, missing personnel, animals, or other conditions preventing retrieval may result in additional service or rental charges.

Damage caused by abuse, misuse, neglect, improper transportation, improper loading, unauthorized relocation, pets, animals, livestock, wildlife, or use outside the manufacturer’s intended purpose is not ordinary wear and tear.

Unless approved in writing, Equipment may not be used for commercial subcontracting, construction operations, paid third-party services, or purposes materially different from those disclosed for the rental.

The Renter is financially responsible for damage, loss, theft, excessive cleaning, missing items, and repair or replacement costs beyond ordinary wear and tear to the extent permitted under this Agreement and applicable law.

The Company may apply some or all of the security deposit toward reasonable cleaning, repair, replacement, recovery, late-return, or other authorized charges arising from the rental. If the amount properly owed is less than the security deposit, the remaining deposit balance will be refunded. If the amount properly owed exceeds the security deposit, the Renter remains responsible for the balance.

For cleaning, repair, replacement, loss, or similar post-rental charges, the Company will provide an itemized accounting or invoice describing the amounts assessed. When reasonably practicable, this will be provided within five (5) business days after return of the Equipment or determination of loss.

The Renter authorizes the Company and its payment processor to retain a payment method associated with the applicable rental when the Renter has provided the required consent through the payment process. The Renter further authorizes the Company to initiate one-time, off-session charges to that saved payment method for amounts that become due under this Agreement after the original payment, including documented late-return fees, excessive cleaning charges, repair costs, replacement costs, recovery or retrieval charges, approved extensions, and other unpaid amounts arising from the applicable rental.

The amount of any later charge will be determined from the actual fee, loss, repair, replacement, service, or other amount permitted under this Agreement. These charges are not recurring subscription charges. The Company will provide notice, an invoice, receipt, itemized accounting, or other documentation describing the amount charged.

A saved payment method does not guarantee that a later charge will be approved by the card issuer or payment provider. If a later charge is declined or requires additional customer authentication, the Renter remains responsible for the amount due and agrees to complete any reasonable payment or authentication step requested by the Company or payment processor.

Nothing in this section authorizes the Company to charge amounts not permitted by this Agreement or applicable law.

Submitting a rental request does not guarantee availability and does not create a confirmed booking. After reviewing a request, the Company may approve or decline it. If approved, the Company may issue a final invoice through its payment processor.

Unless the Company expressly agrees otherwise in writing, the reservation is not fully booked until the required invoice has been paid in full. The invoice may include rental charges, applicable taxes, the refundable security deposit, and any agreed delivery, retrieval, setup, extension, or other service charges.

The full security deposit is collected as part of the payment for the booking. After Equipment is returned or retrieved and inspected, the Company may refund the security deposit in full, refund it in part, or retain some or all of it for amounts properly chargeable under this Agreement. Any remaining refundable balance will generally be initiated within five to seven (5-7) business days after return and inspection. The Renter’s financial institution or payment processor may require additional time to post the refund.

If an approved invoice is not paid by its stated due date, including any deadline shown on the invoice, the Company may cancel the reservation and release the Equipment for other rentals.

Cancellations by the Renter must be made in writing. Unless different cancellation terms are disclosed and agreed to for a particular rental:

• Seven (7) or more days before the first event/use date: the security deposit will be fully refundable. • Three (3) through six (6) days before the first event/use date: fifty percent (50%) of the security deposit will be refundable. • Two (2) days or less before the first event/use date: the security deposit is non-refundable.

If the Renter cancels before pickup, delivery, setup, or other performance has begun, rental charges and unperformed service charges will generally be refunded, subject to any expressly disclosed non-refundable charges and any payment-processing or transaction fees that the Company is legally permitted to retain or deduct.

Delivery, setup, retrieval, or other service charges are non-refundable once the applicable service has occurred or is in progress.

If the Company cancels because of unsafe weather, Equipment safety concerns, or circumstances beyond its control that prevent safe delivery or operation, the Renter will receive a refund of amounts paid for the cancelled rental, including the security deposit, except as otherwise agreed for a rescheduled rental. The Company may offer rescheduling subject to Equipment availability.

The Company is not responsible for delays, cancellations, or damages caused by events beyond its reasonable control, including acts of God, weather, government restrictions, transportation interruptions, labor shortages, equipment failures, or other unforeseen circumstances.

This Agreement shall be governed by the laws of the state in which the Company is registered, without regard to conflict-of-law principles. Any dispute arising from this Agreement shall be brought in a court of competent jurisdiction within the Company’s applicable jurisdiction, subject to any rights or venue requirements that cannot lawfully be waived.

To the extent permitted by applicable law, the prevailing party in a dispute or collection action may recover reasonable attorney fees, court costs, and collection expenses.

This Agreement applies to the specific rental request with which it is accepted. Acceptance of this Agreement for one rental does not, by itself, constitute acceptance of a later version of the Agreement or automatically govern a later rental request.

The Company may update these Terms and Conditions from time to time. The version presented to and accepted by the Renter when submitting the applicable rental request will govern that rental, unless the parties later agree in writing to a modification.

The Renter agrees that electronic acceptance, including selecting an acknowledgement checkbox and submitting the rental request, constitutes the Renter’s acceptance of this Agreement for the applicable rental. The Company may retain an electronic record of the accepted Agreement version, acceptance date and time, and associated rental request.

If the Renter is an entity or organization, the individual accepting this Agreement represents that the individual has authority to bind the entity. The entity shall be deemed the Renter and shall be responsible for the obligations under this Agreement.

The Renter grants the Company permission to use photographs or videos taken during the rental period for marketing or promotional purposes unless the Renter requests otherwise in writing.

By accepting these Terms and Conditions, the Renter acknowledges having read, understood, and agreed to all terms contained in this Agreement.

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.